Experience the future of after-sale service with AI
Refaire helps appliance and electronics OEMs reduce support costs, drive post-sale revenue, and turn every service call into a self-service experience.
Your New First Line of Support
Empower users with real-time, multimodal AI diagnostics via video, audio, and AR overlays, while equipping your support team with seamless, context-aware escalations for faster resolutions.
Visual + Voice Diagnosis
Customers simply show and describe issues in real-time, enabling quick, accurate problem identification without lengthy descriptions.
Automated Troubleshooting
Interactive, step-by-step repair guides with AR overlays and adaptive checks to resolve common issues independently.
Smart Part Ordering
Effortless one-click recommendations for genuine parts, upsells, and service bookings, integrated directly into the support flow.
Seamless Human Handoff
When AI isn't enough, escalate instantly with full session context—transcripts, visuals, and diagnostics—for efficient expert intervention.
Ticket Reduction & Margin Boost
Automate routine queries to cut support volume, allowing agents to tackle complex cases and drive higher-value interactions.
Transform Support into a Strategic Advantage
In a competitive market, after-sales service builds loyalty, streamlines operations, and creates revenue. Our AI uses video, audio, and AR for real-time diagnostics and guidance, backed by expertise in appliances, electronics, mobility, and industrial equipment. Turn issues into opportunities.
Industries We Serve
Transforming support experiences across every sector we serve.
Appliances
Discover how we can support appliance tech support
Electronics
Discover how we can support electronics tech support
HVAC
Discover how we can support HVAC tech support
Mobility
Discover how we can support mobility tech support
Your Data is Secure with Refaire
We prioritize your privacy and data security. Refaire employs advanced encryption protocols and adheres to industry best practices to ensure that your information is protected at all times.
Reduce 70% of your after-sale service cost today
Find out how Refaire enables AI repair guidance and automated support.